Useful documentsPolicies Transition policy Impartiality Policy Confidentiality policy Record policy Suspension / withdrawal policy of granted TQA certificates Certification mark usage policy Procedures Complaints and appeals flow diagram Certification process diagram Requirements for organizations that need management system evaluation/certification – PG.TQA- 81 Dealing with calls and complaints procedure – PG.TQA-97 Applications Certification request Modification of certification requirements Politics transition to the new standard ISO 9001:2015 and ISO 14001:2015 ESDY Certifications ESYD Certifications 9001 : 2008 ESYD Certifications 14001 : 2004 ESYD Certifications 18001 : 2008 Applications
